DSIR: Citizens' Charter

Ministry of Science & Technology
Department of Scientific & Industrial Research

Citizens' Charter

Values

The broad mandate of the Department is to promote industrial research and to carry out activities relating primarily to technology development for the benefit of the nation at large.

Objectives

To promote and nurture research and development in industry.
Promotion and support for development of new and innovative products, processes and technologies and for improving industrial competitiveness.
Promoting technology evaluation, utilization and linkages with relevant agencies to improve efficiency.
Implementing flagship programmes in the department.
e-Governance initiatives
Preparation of a strategic action plan for next five years

Functions

To enhance industry’s share in national R&D expenditure
Recognition of in-house R&D units of industry and Scientific and Industrial Research Organizations (SIROs)
Implementation of fiscal incentives to industry
To promote and support industry for development of new products, processes and technologies
To support early stage technology based start-ups for enabling them to attract venture capital funding
To encourage the spirit of creativity and innovativeness in individuals and scientist entrepreneurs
Technological empowerment of women
Capacity building of Asia Pacific region through Asian & Pacific Centre for Transfer of Technology (UN ESCAP-APCTT)
Implementation of e-Governance initiatives for increased efficiency

Clients

Industry & Industry Associations
R&D Establishments
Academic Institutions and Universities
Individual Innovators
Consultants, Consultancy organizations, NGOs and Autonomous Bodies
Asian and Pacific Centre for Transfer of Technology (APCTT)

Responsibilities

To respond to queries in a prompt manner.
To extend the programmes and activities of the Department to beneficiaries across the length and breadth of the country.
To adopt well-accepted systems and procedures to deal with different kinds of departmental activities, with suitable checks and balances in place.
To have a feedback mechanism on the Departmental website for getting suggestions from the applicants and beneficiaries to enable incorporation of remedial measures in the departmental scheme in an ongoing manner.

Average Time Frame for Key Activities and Redressal of Grievances thereof

Average Time frames for key activities of DSIR, with names of officers responsible for these activities are as follows. These officers shall also be responsible for redressal of grievances with respect to these activities, if any.

Programme	Average Time Frame	Contact Person	E-mail
(a) Recognition and Registration/renewal of Recognition of in-house R&D Centres established by corporate industry	16 weeks	Dr. SK Deshpande Scientist ‘G’	skdpande[at]nic[dot]in
(b) Recognition and Registration/Renewal of Recognition & registration of Scientific and Industrial Research Organizations	16 weeks	Shri AV Chainulu Scientist ‘E’	chainulu[at]nic[dot]in
(c) Registration/renewal of registration of Public Funded Research Institutions and others for availing customs and central excise duty exemption on procurements for research under notification 51/96 – Customs dated 23.07.1996 and 10/97 Central Excise dated 01.03.1997	16 weeks	Shri KVSP Rao Scientist ‘G’	rdi[at]nic[dot]in
(d) Approval to R&D centres under section 35 (2AB) of IT Act 1961	20 weeks	Shri GM Bagai Scientist ‘F’	gbagai[at]nic[dot]in
(e) Accelerated depreciation allowance on plant and machinery set-up based on indigenous technology under Rule 5(2) of IT Act	20 weeks	Shri GM Bagai Scientist ‘F’	gbagai[at]nic[dot]in
(f) Technology Development and Demonstration Projects	20 weeks	Shri Ashwani Gupta Scientist ‘G’	ashwani[at]nic[dot]in
(g) Projects under Technopreneur Promotion Programme	24 weeks	Dr. PK Dutta Scientist ‘E’	pkdutta[at]nic[dot]in
(h) Projects under Technology Utilisation Programmes	16 weeks	Dr. Manju Gerard Scientist ‘D’	manju.gerard[at]nic[dot]in
(i) Project under Technology Development and utilization programmes for Women	16 weeks	Dr. Sujata Chaklanobis Scientist ‘E’	priya[at]nic[dot]in

RTI

The Department of Scientific & Industrial research has implemented the Right to Information Act, 2005. As prescribed in Section 4(1)(b) of the RTI Act, 2005, all necessary information has been placed at the website of the Department.

Scientist ‘E’ level officer have been designated as Central Public Information Officer (CPIO) and two Scientist ‘E’ level officers have been nominated as Central Assistant Public Information Officers (CAPIOs) to provide information to the citizens. Further, a Scientist ‘G’ level officer has also been designated as Appellate Authority to entertain appeals and to pass appropriate order thereon. Joint Secretary (Admn), DSIR is designated as Nodal Officer for all matters pertaining to RTI.

Disposal of appeals/applications received under RTI Act, 2005 is the responsibility of Appellate Authority/CPIO/CAPIO in the Department.

Targets

At the beginning of each financial year, the Department prepares Results Framework Document (RFD) consisting of priorities and targets set out by the Department, with the approval of its Minister In-charge. Targets set by the department can be seen in the RFDs available on the Website of the Department.

Autonomous Bodies

Council for Scientific and Industrial Research (CSIR)
Consultancy Development Centre (CDC)

Public Sector Enterprises

National Research Development Corporation (NRDC)
Central Electronics Ltd (CEL)

Enquiries

Any suggestion/feedback, enquiry or complaint pertaining to the various programmes and activities of DSIR and its Autonomous Bodies/Public Sector Enterprises may be brought to the notice of the nodal officers indicated below:

Name of the Department/Organisation	Name of the Officer with Complete Address	Contact Details
Department of Scientific & Industrial Research (DSIR)	Shri R.R. Abhyankar Scientist ‘G’/Head, TPDU Room No. 17A, Admn Block Technology Bhawan New Delhi – 110016	Tel: (O) 26590446, 26863805 Tel: (R) 23235094 Fax: 26960629 E-mail: rra[at]nic[dot]in
Council of Scientific and Industrial Research (CSIR)	Dr. K. Jayakumar Joint Secretary (Admn) Anusandhan Bhawan 2, Rafi Marg New Delhi – 110001	Tel: (O) 23716582 Tel: (R) 26187813 Fax: 23714788 E-mail: jsa[at]csir[dot]res[dot]in
Consultancy Development Centre (CDC)	Dr. Sunil Abrol, DG India Habitat Centre Core – 4B, East Court 2nd Floor, Lodhi Road New Delhi – 110003	Tel: (O) 24648268 Tel: (R) 29236242, 29239742 Fax: 24602602 E-mail: abrol[at]cdc[dot]org[dot]in
National Research Development Corporation (NRDC)	Shri Somenath Ghosh, CMD Anusandhan Vikas 20-22, Zamroodpur Community Centre Kailash Colony Extension New Delhi – 110048	Tel: (O) 29241212, 41635333 Tel: (R) 26534747 Fax: 29240409 E-mail: sghosh[at]nrdc[dot]in
Central Electronics Ltd (CEL)	Dr. S.K. Kaicker, CMD 4, Industrial Area Sahibabad – 201010	Tel: (O) 2895140, 2895141 Tel: (R) 22510161 Fax: 2895142 E-mail: cmd[at]celsolar[dot]com

Last Updated: 13/07/2010